supermarket refrigerated showcase » article > commercial refrigeration > If the display cases are broken, who will pay for the loss of food rot inside.
If the display cases are broken, who will pay for the loss of food rot inside.
author: supermarket refrigerated showcase category: commercial refrigeration Views: 573Time: 2016-08-22
display cases can be guaranteed if they are broken during the warranty period. However, because the display cases are broken, the food inside will rot. Who will pay for such losses? . Recently, Zhang Guihua, who lives in Chengguan, encountered such a thing. On November 11 last year, Zhang Guihua bought a Baixue display cases from a household appliance in the county town of
. After the Chinese New Year, the display cases contained seafood and pork legs sent by friends and relatives worth nearly 1,000 yuan. food. Unexpectedly, when I opened the display cases recently, a stinking smell came out. Upon closer inspection, the food in the display cases was all rotten.
Zhang Guihua told reporters that her family’s usual food is kept in the refrigerator, and only food that cannot be eaten for a while is placed in the display cases. Since there is still enough food in the refrigerator these days, and the indicator lights of display cases have been showing normally, I have not opened display cases
. Until May 17th, when guests came to her house, she wanted to take out the seafood and pork from the display cases to serve the guests. But whoever wants to open the display cases to see that everything inside them is broken, and it smells bad. Immediately, Zhang Guihua ran to the store, asked the store to solve it, and compensated
for all the losses in the display cases. But the store replied that the display cases can be repaired free of charge if they are still within the warranty period. However, the consumer's request for compensation for the losses in the display cases is not acceptable, and they believe that the food damage is caused by the consumer's failure to check in time.
On May 19, Zhang Guihua, accompanied by reporters, went to the county consumer protection committee and lodged a complaint with the county consumer protection committee, asking the store to compensate for all losses. After acceptance, the County Consumer Protection Committee and staff immediately went to the site to check the facts, and a preliminary inspection found that the display cases indicator was normal, but
was that the compressor was not working. After calling the maintenance staff to check on the site, they also considered it to be a compressor failure. Cause the display cases to not work. After the on-site inspection, the staff immediately notified the person in charge of the supermarket to come to mediate. At the beginning, the store still insisted that the food loss
in the display cases was caused by the consumer, and the store should not be responsible for the loss. In order to solve the problem smoothly, the staff asked the store to get in touch with the manufacturer to negotiate a solution. Later, after the staff analyzed the reasons and clarified the responsibilities, the manufacturers and merchants were willing to compensate Zhang
Osmanthus RMB 800 yuan and provide warranty for the display cases.
refrigerated showcase refrigeration equipment is a professional company integrating design, manufacturing, sales and service. The products are: various preservation cabinets, display cabinets, display cooler, air curtain cabinets, deli cabinets, fresh meat cabinets, cold storage, etc., freeFee hotline: +86 18019567573
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